My Eight-Step Formula for Writing Long Copy
by Michel Fortin
A lot of people ask me how I write
copy. Of course, there's way too much information to squeeze into one article.
But I can offer you a basic look at my methodology by giving you a short list of
the eight steps that I take.
Here they are.
1. First, with all projects
I ask that my clients take time to answer an initial, 25-point questionnaire.
Their answers will provide some background information. Admittedly, there's a
lot of research to do. But they provide me with a place to start and, more
importantly, a basic understanding of their business, the purpose of the message
and its goals.
Yes, that's "goals" in
the plural.
Of course, there is the main goal,
which may be to generate leads or sales. But other, secondary goals may include:
to dispel rumors, eliminate misconceptions, answer questions, build credibility,
differentiate from the competition, etc. (If you want a sneak peek at my
questionnaire, I posted one online at http://successdoctor.com/questions.htm.)
2. Then, I read and study
the answers carefully, and I also add to the questionnaire by conducting a lot
of "exploratory" research. That is: I try to gather as much
information as I can — anything about the business, the product, the offer
and, above all, the target audience.
Throughout the process, I copy
everything into a plain text editor (I use TextPad at http://www.textpad.com/),
where I can easily rearrange the content, include any corresponding URLs (links
are active in TextPad), make important notes and add small story blocks. (I'll
return to this later.)
3. When I conduct my
research, it also helps me to go through the information and pull out the
important stuff. The idea at first is to have as much information as possible at
my fingertips: including facts, features, factors, etc. I undiscerningly add
whatever information I find out there.
Of course, there's a lot of good
information out there. But a lot of it is also irrelevant to the story or the
platform (I'll return to this). At the beginning, however, I gather as much as I
can, put it all into one document, highlight the most important information and
later discard the rest.
4. After that, I dig
deeper. I spend a lot of time studying the information. I ask questions about
the product or the offer, and perhaps try to get some clarification from the
client. And I try to put what my client tells me into words that specifically
meet my client's audience at their level.
You see, what the client feels is
appropriate (or positive, or beneficial, or interesting) may not be a shared
feeling among her clients. Too many businesspeople are "married" to
their products or businesses that they tend to forget (or at least become
removed from) their clients' perspective.
5. Next comes the creative
part. I first try to find what top copywriter Bob Bly calls "a copy
platform." A platform is a storyline, an angle or a slant that I will take
to describe the offer. It may be the fear of loss, a news story, a "hot
button pusher," a success story, a claim, the pleasure of gain, a takeaway
offer, a "lie dispelled," a secret, etc.
From the platform, I write the
copy but start with bullet points only. (The platform will give me a good
indication of what I can write about and how to write it, as well as the options
I have.) For example, I:
-
Write the headline (the most
important part);
-
Add qualifiers (e.g.,
surheadlines and subheadlines);
-
Create the opening or
introductory paragraph;
-
List the features, advantages
and benefits (see http://successdoctor.com/articles/article67.htm);
-
Expand on key items for the
main body;
-
Integrate headers at every two
or three paragraphs;
-
Incoporate story blocks (i.e.,
highlighted stories, remarks or sidenotes, which all aim to give the reader
a break and at the same time reinforce key benefits, reasons, urgencies,
etc);
-
Create the offer and boost its
value (such as by adding bonuses, premiums, discounts, options, packaging,
comparisons, etc);
-
Build credibility and
believability (such as by adding background information, testimonials,
proofs, factoids, guarantees, etc);
-
Close with a call-to-action
statement;
-
And plug some "PS's"
at the end to restate the benefits of the offer, emphasize the sense of
urgency or add a bonus not yet offered.
6. I then rearrange the
content for flow. One of the benefits of working with TextPad is that I can work
with multiple, tiled windows opened at once, each showing a different part of a
same document. That way, I can easily scroll through each window and rearrange
the content from one window to another (i.e., from one section of the copy to
another).
Why? Because it helps me to ensure
that the ideas in the copy flow properly and that they follow the AIDA formula
(i.e., that the copy grabs their attention, creates interest, builds desire and
calls for action). From this, I can sense if I need to also add certain
elements, whether cosmetic (such as a grabber) or tactical (such as a liftnote
or pop-up).
7. Once re-arranged, then I
write. I expand, cut out, tighten and add more. I then place it all into an HTML
or rich text document in order to add emphasis, such as with formatting,
typestyles, tables, colors, graphics and so on. (Cosmetics of direct response
copy are important, since certain visual "triggers" help to increase
both readership and response.)
I re-read the copy. Out loud, too.
Why? If I ever struggle with a part of the copy, or if I verbally trip, then I
know I need to edit or rewrite that section of the story. After I'm done, I have
my assistant proofread it, and then upload it to my website for my client to
read and offer feedback.
8. I revise the copy until
the client is satisfied.
There is no way to predict how
well my copy will do. For some, my work multiplies their response rates like
gangbusters. But for others, my copy is a downright dud. It happens, maybe
because the platform is wrong, the audience is not targeted or the offer is not
appropriate and will never sell, no matter how good the product is. The only
way to know is to test.
I appreciate it when my clients
keep me posted on the results. While there's not much I can do, it gives me an
idea of what can be improved. In fact, some clients prefer to keep me on a
retainer after the initial project, so they can have me rewrite parts of the
copy or offer any suggestions on how to improve it, without contaminating the
initial control.
ABOUT THE AUTHOR:
Michel Fortin, the "Success Doctor,"
is a direct response copywriter, author and consultant dedicated to turning
businesses into powerful magnets. His specialties are action-driven sales
letters, email campaigns and web copy. Get a FREE copy of his ebook, The
10 Commandments of Power Positioning: Marketing Strategies For Creating an
Endless Stream of New, Repeat and Referral Business and subscribe to his
FREE monthly email newsletter, "The Profit Pill," by clicking
this link now. Michel's latest book, Power
Positioning Dot Com, reveals how to keep your product or service
indelibly carved into your prospects' uppermost consciousness at all times.